Intellectyx partnered with ComplyKEY to deliver an integrated LMS and policy management solution, empowering employees to seamlessly access training, track progress, and acknowledge policies on a single platform
Developed an Unified LMS & Policy Management Platform for ComplyKey
Client Location
United States
Industry
Private
Solutions
Digital Transformation
Technologies
Django, React.js, Node.js, Python, Azure LLM, Postgres PGAdmin
Client Overview
ComplyKEY is a complete compliance platform designed to streamline compliance and data management for organizations. To enhance their product offerings, ComplyKEY recognized the need for an integrated Policy Management System (PMS) and Learning Management System (LMS), allowing users to manage compliance policies and training programs effectively.
Challenges
ComplyKEY sought a solution to create, curate, and publish both Policy Management and Learning Managementcontent as part of their integrated compliance offerings. The challenge included:
Content Creation and Management
Creating, curating, collating, and publishing training and policy content in an organized and manageable way.
User Interaction and Records Management
Delivering training and policy documents to users, tracking completion, collecting survey responses, and storing records of user actions.
Multi-Tenant Support
Providing a system that supports multiple tenants (partners) and subtenants (customers), each with unique configurations.
Solution
Intellectyx worked with ComplyKEY to develop a unified LMS and PMS platform that combines training and policy management into a single solution, enabling employees to access training content, track progress, and acknowledge policies.
Key Features of the Solution:
- Multi-Tenant and Subtenant Support: The system supports multiple tenants, with each tenant having subtenants that can fully utilize LMS and PMS features.
- Tenant Configuration Management: Capability to onboard and manage multiple tenants, including configurations for Azure, SSO, MFA, and email sources.
- Content Creation and Structuring: Users can create and structure training materials in various formats, such as video, text, quizzes, and assignments.
- Support for Multiple Content Types: Supported file types include SCORM (Sharable Content Object Reference Model), TinCan (xAPI), audio, and video files.
- Policy Folio Curation: Users can curate a policy folio, define general content, and include policy files that need to be acknowledged.
- Assessments and Automated Grading: Users can create quizzes and assignments to evaluate learners, with automated grading and immediate feedback provided to learners.
- Certifications and Digital Badges: Issuance of certifications or digital badges upon successful completion of training or assessments, with templates managed by the admin user.
- Interactive Features: Announcements, messaging, and discussion forums were added to facilitate user interaction, enhancing engagement.
- AI-Supported Suggestions: AI was integrated to suggest relevant training materials and policy folios, providing personalized content to users.
- Elastic Search: Implemented elastic search functionality to allow users to search for content within documents.
- Surveys and Translation: Users can create, distribute, collect, and analyze surveys in different languages, providing a comprehensive view of training improvements.
- Resources Section: Added a "Resources" section to manage files related to the curriculum or policies.
- White Labeling: The system supports white-labeling options, allowing tenants to define their logo, typography, and color themes.
- Completion Criteria Control: Provided options to control the navigation and completion criteria of curriculum and policy folios.
Results
- Higher User Satisfaction: The user-friendly and accessible platform led to increased engagement, resulting in better outcomes for organizations using the system.
- Efficient Data Management: Effectively collected, maintained, and secured information and files within the platform.
- Customizable Curriculum and Policy Folio: Users can tailor the curriculum and policy folio according to their unique needs, enhancing flexibility.
- Real-Time Insights: The platform provided real-time insights into key metrics through visualizations on the dashboard, allowing for informed decision-making.
