Raj Joseph - May 20, 2019

Introduction In the last few years, technology has not only made life easier for people. It has also turned the world to a global village where people are connected through the phone, laptops, and other machines that makes communications and business transactions easier to carry out. At present, different sectors of the economy are making make use…

Raj Joseph - January 14, 2019

As human beings, our brains are hardwired to behave in a contextual manner. We interact with our friends in a different way, build a network with our bosses in a different way, and express our feeling with our families in a different way. Our language and tone changes depending upon the situations we are in….

Raj Joseph - August 13, 2018

When it comes to human personalities, I relate to the five personality traits theory aka five factor model (FFM). I will not go too detail into this as this blog is more focused on how this model can be extended to defining/designing chatbot personality. The Five factor model defines the taxonomy for personality traitsby using the below five…

Raj Joseph - July 30, 2018

As everyone is wound up on doing Rapid Process Automation or Robotic Process Automation, its important to understand the pitfalls of these projects before jumping into solution-ing mode. Below are five steps we suggest that you consider to enable a successful RPA implementation and result in savings and measurable business impact. 1. Identity clearly all…

Raj Joseph - April 11, 2018

I don’t know about you guys…but sometimes I feel when I have conversations with folks, I tend to think how the hell did I get into this as either the conversation has got into something I didn’t intend to or the other person has no clue of what Iam talking to.LOL! When I feel that…

Raj Joseph - February 28, 2018

With everyone raging to adopt chatbots in different use cases to aid better customer experience, one of the challenge from a technology is which framework to build the chatbot on? Ofcourse custom and building from scratch is always an option however it would help if the process of development could be bootstrapped with the help…

Raj Joseph - September 7, 2017

Finding and recruiting the best talent remains the greatest cause of concern for any recruiter today. In fact, the demand for skilled labor exceeds the availability and supply of candidates, who are actively looking for an opportunity. This dilemma highlights the need for having a robust system in place, which is only possible with the…

Lily Caroline - September 5, 2017

In the era of technological evolution and advancement, no business or manufacturer can solely take all orders by phone and then keep updating the inventory manually, or use a printed map to find their destination. Digital transformation certainly plays a significant role in the regular operations of modernized companies. The major cause for this transformation…

Shanmuga pragash - June 28, 2017

Defining Digital transformation Digital transformation is real and is here to stay! In fact, technology is now an inseparable part of all consumer-oriented industries and retail is no exception. Today’s consumer has become extremely demanding and seeks personalization, tailor-made solutions as well as seamless interaction across all possible channels. For the same reason, the 2017’s…